A Fitness Journey That Feels Like Home

Great things are on the horizon

Something big is brewing! Our store is in the works and will be launching soon!

My Account
Facebook Instagram Youtube
Terms & Conditions – A Fitness Journey That Feels Like Home Terms & Conditions – A Fitness Journey That Feels Like Home
  • Terms and Conditions

1. Introduction

Welcome to Moanaya Home Gym Equipments (“Moanaya,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, and any related content (collectively, the “Services”). By accessing our website, placing an order, or using any Moanaya product, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of our Services.

2. About Moanaya

Moanaya is a home gym equipment brand designed for personal, at-home fitness use. Our products are created to support general wellness, strength, and movement in a private, home-based environment.

Moanaya does not provide medical advice, diagnosis, or treatment. All content and products are intended for general fitness and informational purposes only.

3. Eligibility to Use Our Services

By using our Services, you confirm that:

  • You are at least 18 years of age, or

  • You are using the Services under the supervision of a parent or legal guardian

  • You are legally capable of entering into binding agreements

We reserve the right to refuse service to anyone for any lawful reason.

4. Products & Intended Use

All Moanaya products are designed for personal, non-commercial, at-home fitness use only.

You agree to:

  • Use products only as instructed

  • Follow all safety guidelines and warnings

  • Stop use immediately if you experience pain, dizziness, or discomfort

  • Consult a qualified healthcare professional before beginning any new fitness routine

Improper use, misuse, modification, or failure to follow instructions may result in injury and void any applicable warranties or return eligibility.

5. Orders & Order Acceptance

All orders placed through the Moanaya website are subject to acceptance and availability.

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities per customer

  • Correct pricing or product description errors

  • Cancel orders due to suspected fraud or unauthorized activity

Once an order is confirmed, you will receive an order confirmation email. This confirmation does not constitute acceptance of the order until the product is shipped.

6. Pricing & Payment

All prices are listed in the currency displayed on the website and are subject to change without notice.

You agree that:

  • Prices displayed at checkout are final at the time of purchase

  • Applicable taxes, duties, or shipping fees may apply depending on location

  • Payment must be completed in full before shipment

Moanaya is not responsible for bank fees, foreign transaction fees, or currency conversion charges imposed by your payment provider.

7. Shipping & Delivery

Shipping timelines provided at checkout are estimates and not guarantees.

Moanaya is not responsible for delays caused by:

  • Courier services

  • Customs clearance

  • Incorrect shipping information provided by the customer

  • Events beyond our reasonable control

Risk of loss transfers to you upon delivery to the provided address.

8. Returns, Refunds & Exchanges

Our Refund & Return Policy forms part of these Terms and should be reviewed carefully.

Key points:

  • Returns are accepted within 14 days of delivery

  • Products must be unused, unopened, and in original packaging

  • Proof of purchase is required

  • Shipping fees are non-refundable unless the item is defective

Moanaya reserves the right to refuse returns that do not meet eligibility requirements.

9. Subscriptions & Promotions (If Applicable)

From time to time, Moanaya may offer promotions, discounts, or subscription-based services.

All promotions:

  • Are subject to availability

  • Cannot be combined unless stated otherwise

  • May be modified or withdrawn at any time

Subscription terms, if applicable, will be clearly disclosed at the time of purchase.

10. Intellectual Property

All content on the Moanaya website, including but not limited to:

  • Text

  • Images

  • Product designs

  • Logos

  • Brand elements

  • Website layout

is the exclusive property of Moanaya and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

11. User Conduct

By using our Services, you agree not to:

  • Use the website for unlawful purposes

  • Attempt to interfere with website security or functionality

  • Submit false, misleading, or fraudulent information

  • Abuse or harass Moanaya staff or representatives

We reserve the right to suspend or terminate access for violations of these Terms.

12. Health & Fitness Disclaimer

Moanaya products are not medical devices.

You acknowledge that:

  • Fitness activities involve inherent risk

  • Results vary based on individual factors

  • You are responsible for assessing your own physical condition

Moanaya is not liable for injuries, health complications, or damages arising from misuse, overexertion, or failure to seek medical advice prior to use.

13. Limitation of Liability

To the maximum extent permitted by law, Moanaya shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of income or profits

  • Personal injury resulting from misuse

  • Delays or service interruptions

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Moanaya, its officers, employees, and partners from any claims, damages, or expenses arising from:

  • Your misuse of products

  • Violation of these Terms

  • Breach of applicable laws or regulations

15. Privacy & Data Protection

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

By using our Services, you consent to data practices described in the Privacy Policy.

16. Modifications to Terms

Moanaya reserves the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting. Continued use of the Services after changes constitutes acceptance of the updated Terms.

We encourage you to review this page periodically.

17. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction in which Moanaya operates.

Any disputes shall be resolved through the competent courts of that jurisdiction.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

19. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

📩 support@moanaya.com

Final Statement

At Moanaya, we believe trust is built through clarity.

These Terms exist not to create distance — but to set expectations, protect both sides, and ensure your experience with us is respectful, fair, and transparent.

Customer first. Service second. Always.